In spite of the fact that the hosting service offered by the different companies is practically the same, every provider has got a customized platform with its own modifications and ways to complete given operations. In situations like this, an elaborate knowledge base would be very useful both for persons with zero practical experience and for technically skillful users who will ultimately find out how certain operations are performed, but will lose some time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users plenty of time and efforts. The result is happier customers, since they can easily find the info they are seeking, and a whole lot less work for the help desk support team representatives, because usually the vast majority of the queries and problems that customers have got are already included in the knowledge base. In case the articles are competently written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting account from our company, you will get access to our detailed online documentation where you will find information about virtually everything associated with our hosting plans. The topics encompass anything from how to set up an email address on your mobile device, to how to do different things using an .htaccess config file. The articles themselves are written in a simple-to-understand manner and include thorough instructions on how to complete a particular task inside your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns web-based applications on your personal computer. The complete list of articles will be located in the Help section of the Control Panel, but those that are related to a specific section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to learn virtually everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the extensive online documentation that we have compiled for you. The articles offer generic info about our hosting services, educative guides about the separate features that you can use, together with troubleshooting guidelines that can help you recover common issues that you might face. The topics that we have included cover more or less everything, from easy things such as how to host a new domain in your account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whereas the whole article list can be accessed through the all-inclusive Help section.