Installation and Troubleshooting in VPS
The upgrade comes with one hour of custom work on your web server, so in case you get any one of our virtual private servers plans, you can benefit from this service and have our admins carry out a variety of tasks which you can't perform yourself or you just have no time. They can install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any application that doesn't function adequately for some reason. You can add the upgrade to your plan as frequently as you wish depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade provides half an hour of custom work on your server too, but just in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our dedicated hosting services and provided you add it, our skilled admins shall be able to aid you with everything on your server. For example installing any third-party software which you may want to use on the hosting server and troubleshooting any script that operates inadequately or does not run at all. Our upgrade provides 60 minutes of work and in the event that a certain task isn't very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left in your billing CP and use them whenever you require support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in case you require something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need assistance later, you'll be able to add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the very best feasible way.