Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving high–quality support promptly is our top priority, so we back up each Linux cloud website hosting services plan with a 1–hour ticket reply warranty. The moment you present a ticket or send us an e–mail, our user customer assistance team will try their best to present the most acceptable solution to your issue and to offer guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a crew of licensed experts who’re prepared to respond to your questions as quickly as possible. You could contact the tech support team staff by launching a tech support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On business days, you may as well call us on the phone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a wide–ranging knowledge base which is incorporated into all sections. In each part, you’ll find a Help control key that will load for you a selection of step–by–step lessons on how to use a specific element or execute a particular action. Also, we have produced tutorial video clips so its possible to get a better idea of the Control Panel’s interface.