Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section incorporated into our Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could possibly encounter, they are compiled by our support team of skillful techs.

  • Top quality support service
  • How–To Videos

  • For people who’d like to learn how to sort out a common issue by watching an educational video clip, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the video clips are concise and simple to comprehend. They offer you visual demonstrations of different site administration operations.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a sixty–minute ticket response guarantee. A group of well–trained customer service technicians will be available to you to answer all the inquiries that you might have. During non–busy periods, a reply will be given in even less than twenty minutes.