1 hour ticket response
Our team of technicians is focused on supplying prompt answers to each of your questions. We’ll examine your tech support ticket once it has been received and will reply with a solution within less than sixty minutes after the ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A First–Class Client Care Service
We have a team of web hosting support experts who will be happy to respond to all your queries every time you are in need of support. Most of our client support staff representatives have several years of experience in the Linux cloud website hosting services sector, so you can always depend on fast and detailed answers to your inquiries.
An Intuitive Help Center Section
Integrated into the Web Hosting Control Panel is an easy–to–navigate Help section, which includes various sources of information. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and site administration articles, watch the educational video tutorials or take a look at our F.A.Q. section.